We provide affordable high quality care, ensuring that the care provided is person centred and delivered in a dignified, safe and caring manner. We aim to provide care that we would expect for our loved ones. Most importantly you remain in control of how you wish your care package to be delivered, thereby ensuring value for money and a service fit for purpose. Our staff do not merely hold the relevant qualifications, but they are compassionate, caring and competent in their work.
Promicare is run by experienced care and nursing professionals who have a vast wealth of years experience working in health and social care in the NHS. We take pride in delivering a reliable service and at the same offer flexibility to work around your specific requirements. We are continually developing our knowledge and skills in every aspect of care to support the service users and their families through difficult times. We are able to offer flexible care packages for you and your loved ones depending on your needs, that’s why it is important for us to listen carefully to what you tell and how you want to receive your care.
- Your partner in care
Promicare works in partnership with all relevant stakeholders through ensuring and promoting service users’ independence and their right to choice. This partnership also includes with your approval, your loved ones who may be involved in your care.You will be involved in the planning of your care from the first day of your care package commencing and continually to ensure that any changes to your needs are met to a satisfactory standard. We put you first every step of the way.
Promicare mission statement :
To provide be-spoke high standards of care in supporting individuals in the community or own homes through partnership working with other relevant organisations, maintaining quality and ongoing staff development.
Aims and objectives
Our aim is to provide good quality care that meet each individual’s unique nursing, personal and social needs. The care will be provided in the client’s own home at times that are suitable and convenient to them.In order to achieve this aim we have set the following objectives.
To provide a service that fully meets the needs and expectations of individuals in their own homes
To respect the individuality of our Service Users
To actively seek and value the contribution made by formal and informal Carers, families and relevant others in care planning
To respond positively to feedback from our service users, their families and carers, other health and social care professionals and our own staff
To continuously seek ways in which our services can be improved, e.g. via patient feedback
To protect/safeguard our Service Users and Staff from hazards and abuse through strict adherence to the Health and Safety policy.
To build and retain a stable, committed and highly trained workforce providing ongoing support through appraisals, training and professional development programmes.
To ensure dignity, individuality and privacy are maintained at all times